FAQs
Find answers to your questions quickly and easily in our comprehensive FAQ section.
Frequently Asked Questions
How long does it take to receive my product?
Because we manufacture every product to order, your item is prepared fresh specifically for your research needs. This means your order may take a little longer than mass‑produced alternatives — but you receive a batch at its highest quality, freshness, and effectiveness.
Please allow 1–3 days for us to prepare your product within our UK laboratory. All preparation is carried out under clean conditions, including laminar flow hoods, to maintain sterility and consistency.
Once your batch is complete, we ship it via express delivery in temperature‑insulated packaging to protect product integrity during transit.
Freshly prepared. Never pre‑stocked. Always research‑ready.
Please allow 1–3 days for us to prepare your product within our UK laboratory. All preparation is carried out under clean conditions, including laminar flow hoods, to maintain sterility and consistency.
Once your batch is complete, we ship it via express delivery in temperature‑insulated packaging to protect product integrity during transit.
Freshly prepared. Never pre‑stocked. Always research‑ready.
Delivery Information
We ship orders Monday to Friday only.
Weekends and public holidays are not counted as working or shipping days.
UK Delivery Options
A) Express Delivery – £5.95
Delivery aim: 2–3 working days.
Sent via Royal Mail Tracked 24.
B) Standard Delivery – £4.95. Delivery aim: 3–5 working days. Sent via Royal Mail Tracked 48.
B) Standard Delivery – £4.95. Delivery aim: 3–5 working days. Sent via Royal Mail Tracked 48.
Europe Delivery
Tracked Europe Delivery – £12.00.
Delivery aim: 4–6 working days.
Fully tracked service.
Worldwide Delivery
Worldwide shipping is available.
Delivery aim: 6–8 working days.
Important Notes
Delivery times are estimates provided by Royal Mail.
Working days are Monday–Friday only, excluding bank holidays.
Tracking information is provided once your order has been dispatched.